Location Information

For Customers
PicknLearn uses your device’s location services to make it easier to get a safe, reliable tutor whenever you need one. Location data helps improve our services, including Locating classes, scheduling classes, navigating to the locations, customer support and more.
If you’re using a smartphone device and location collection is enabled, we may collect location information from the time you open the PicknLearn app until your class is ended or is, and the application is closed, This includes when your app is not visible on the screen.

If you disable location collection you can still use the PicknLearn app, Location information even if you have disabled location services for your app.

To manage location settings on your device:

  1. Open your device’s Settings
  2. Find your location permissions for PicknLearn
  3. Toggle location “On” or “Off”

PicknLearn uses your device’s location services to make it easier to get a Location data is critical to help keep you safe and provide customer support during and after a class.

If you’re using a smartphone device, your location settings should be set to “On”. We may collect location information from the time you open the app until your trip ends or is cancelled. This includes when your app is not visible on the screen.

Location information will also be collected to help keep you safe and provide customer support, and comply with local regulations, even if you are not using the app or it is in the background of your device.

  • Off: This option disables location services for the app and prevents you from using the application. Location services must be turned on.

To manage location settings on your device:

  1. Open your device’s Settings
  2. Find your location permissions for PicknLearn
  3. Toggle location “On” or “Off”

Sharing with Cities and Governments

In some instances, we’re required to share information about the customer locations on our service with cities, governments and local educational authorities.

To meet these requirements, we collect geolocation and timestamp data from the devices, through our platform.

This data provides cities with information on where each class starts, stops. None of the class location data we provide to cities is collected from your personal mobile device or directly identifies you.

We treat your location information in accordance with our Privacy Policy.